Following WCAG accessibility guidelines is essential for any eCommerce site. From product listings to checkout flows, every step must be usable by all customers. At Access by Design, we specialise in accessibility coding that supports disabled users, meets legal requirements, and improves the overall experience for everyone. Whether you are building from scratch or upgrading your online shop, we will help you get it right from the start.
The Web Content Accessibility Guidelines (WCAG) provide an international framework for digital accessibility. These guidelines help make websites usable by people with visual, auditory, cognitive, and motor impairments. For eCommerce, this means ensuring your shop works for everyone — including those using screen readers, keyboard-only navigation, or alternative devices.
Meeting WCAG accessibility guidelines is not just good practice. It is a legal requirement in many jurisdictions. Failing to meet the standard can lead to complaints, litigation and reputational damage. Our role is to make sure your online shop is compliant, clear, and accessible to all.
Accessibility coding means writing your website in a way that supports all users. In an eCommerce context, this includes:
We audit and code with real users in mind — not just automated checkers. That means your site will work better, load faster and serve more customers.
Most eCommerce platforms are built with a focus on features and speed. Accessibility is often overlooked or treated as an afterthought. We reverse that. Our process integrates accessibility coding from the very beginning. Whether you use WordPress, WooCommerce, Shopify or Magento, we create solutions that comply with WCAG accessibility guidelines while maintaining performance and design integrity.
We also ensure that third-party plugins or payment gateways do not break accessibility. From search to checkout, every part of your website should work for every user.
We use a mix of automated scans, manual reviews, and live testing with disabled users. This includes:
Our detailed report highlights issues, explains why they matter, and provides a clear roadmap to resolution. We also offer retesting after updates.
Accessible websites attract more users and perform better. Meeting WCAG accessibility guidelines also helps with SEO, reduces abandonment at checkout, and builds trust with your customers. When your accessibility coding is correct, it benefits everyone — not just people with disabilities.
Inclusive eCommerce is good for business and essential for compliance.
Learn how we audit real websites
See our digital accessibility services
WCAG Official Guidelines – W3C
Equality Act 2010 Guidance – GOV.UK
If you want to align with WCAG accessibility guidelines and get your accessibility coding right from the start, we are here to help. Our team combines technical knowledge with lived experience to deliver accessible eCommerce that meets every standard — and exceeds expectations.
Contact us today to begin your journey toward full accessibility and legal peace of mind.
Whether you are planning a new website, reviewing an existing platform or trying to understand your accessibility obligations, we would love to help.
Please get in touch to discuss your project, accessibility goals or digital challenges.