Testimonials
Client Testimonials
We believe the best way to understand the value of our work is to hear directly from the people we have supported. Every testimonial on this page comes from a real client, reflecting their experience of working with us. From small charities to large institutions, these are the voices of teams who have taken accessibility seriously and seen the results for themselves.
Learn more about our web audit services that provide comprehensive site accessibility testing. Some came to us after failing a site accessibility test. Others wanted help with inclusive design but needed more clarity about what it really meant. Many were looking for someone to guide them through a complex area with honesty and care. What they all have in common is that they found what they needed with us.
Benefiting from the expertise of genuine authorities in their fields, our project was managed efficiently and proactively from start to finish. Access by Design is a rare example of a company fully understanding and delivering on a brief with the shared enthusiasm of its stakeholder.
– Michael Anderson, Head of Marketing, Brother UK
The great thing about working with Access by Design is that they know everything. They will tell you what is going to work, how it works, and how you can make it better. Clive Loseby always goes the extra mile to make sure you get what you want.
– Michael Pilgrim, Highbrook Media
Why a Site Accessibility Test Matters
One of our clients, a national charity, approached us after running an internal site accessibility test that showed multiple critical issues. Their team had no idea where to start. We stepped in with a full manual audit, tested by real users, and delivered a clear action plan. Within three months, their entire site was transformed.
Another client, a regional council, contacted us after trying to improve their site design internally. Their version of inclusive design was based on outdated assumptions. We provided a guided walkthrough of each issue, explained its impact, and helped rework their structure to improve clarity and access for all users.
Discover how we test accessibility of a website with real users to ensure thorough and reliable results.
Inclusive Design: Beyond Compliance
Clients often tell us that our approach gives them more than just a pass or fail result. A site accessibility test is only useful if it leads to real improvements. We go beyond surface checks. We use inclusive design principles alongside manual testing and lived experience. This combination gives our clients confidence in their next steps.
One of our long-standing clients, a global educational platform, shared how working with us helped reshape their internal development standards. After an initial site accessibility test, they began to apply inclusive design methods across multiple projects. The feedback from their users has been overwhelmingly positive.
Real Impact of Inclusive Design in Digital Services
We believe that true accessibility is about more than legal compliance. Inclusive design means creating digital experiences that work for all users — including those with disabilities, different devices, and unique needs. This approach improves usability and satisfaction for everyone.
Through our detailed site accessibility tests and commitment to inclusive design, we help organisations build better websites that meet and exceed regulatory requirements while fostering a culture of inclusion and respect.
More Words From Our Clients
Access by Design embraced our ethos and created the most fantastic website for us. This showcase will single-handedly transform our marketing presence.
– Daniel Stroud, Partner, Cover Storey Architects LLP
Run Your Own Website is the best we have ever had. I am now in the driving seat and I love it.
– Marlene Watson-Tara, Macrovegan
I am chuffed to bits with my new website. Sonia and Clive have been brilliant to work with.
– John Cole, Owner, The Magic of Mushrooms
I feared WordPress for years. Now I am editing pages and embedding code with confidence.
– Sarah Rutherford, Travel England Tours
What could have been a long complicated process was made very simple. Help was always on hand.
– Heather Joy, Joystars Marketing
It is accessible, aesthetically pleasing, and I can run it myself. I would not hesitate to recommend them.
– Jo Brooks, Aligned HR Services
Clive and the team delivered a site I am really proud of. Excellent customer service throughout.
– Mark Beaumont-Thomas, Lexicon Marketing
I was supported at every stage with kindness and clarity. I am now confident in managing my website.
– Julia Shepherd, Reiki Master
The website has helped me attract new clients. I really valued the support and training.
– Christine Chapman, Career Coach
Why Feedback Matters
Our clients trust us because we listen. We take the time to understand their goals and tailor our approach to meet their needs. The site accessibility test we provide is not a generic checklist. It is a structured evaluation, backed by real testing and supported by inclusive design strategies. We make the technical clear and the complex manageable.
These testimonials are not about praise. They are about trust. Our clients trust us to tell the truth, do the work, and stand by our results. That is why so many choose to return for future projects and ongoing support.
Start Your Journey
If you want to know where your site stands, we are ready to help. We will begin with a scan and a complete site accessibility test. You will receive real insight, honest advice, and a clear path forward.
Read the words above. See what is possible. Let us show you what inclusive design can really achieve.
For detailed accessibility standards, visit w3.org. Learn about legal requirements at gov.uk.