We will call you if you need to
What Happens When No-One Calls You Back?
Sometimes we reach out to companies about their website accessibility and get a very polite reply.
"Thanks so much for your message. We will pass this on and come back to you if we need anything."
It is a familiar pattern. We have been working in accessibility for 18 years and we have seen this kind of brush-off many times before. Friendly and professional, yes. However it usually means that nothing is going to happen.
For most of those 18 years, nothing did happen.
Until now
From 28 June 2025, the European Accessibility Act comes into force. And it is not just public sector sites. It applies to private companies too. If your business has any customers in the EU, you are in scope.
If your website is not accessible and there is no compliant Accessibility Statement in place, your company could be exposed to financial penalties from any EU member state that chooses to act.
Different countries will set their own fines, but the legislation is real. It is happening. And the time to act is now.
At Access by Design, we have worked with organisations of all sizes, from Barclays Bank to Great Ormond Street Hospital, the Criminal Records Office and Liz Earle.
We carry out a detailed accessibility audit of your website, then test it with our team of disabled users.
We identify all accessibility issues, and we create a compliant Accessibility Statement you can publish immediately. That one step gives you legal protection while the fixes are carried out.
If you knew this was about to happen, and you knew your business was at risk, would you still brush it off?
This is not just about legal compliance. This is about delivering accessible web design that supports inclusion, protects your reputation and opens your digital services to everyone.
It is not too late. But the clock is ticking.
