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What To Ask Before Choosing An Accessibility Partner  

on June 10, 2025 at 8:15am |Updated on June 9, 2025 at 8:18pm Countdown to the European Accessibility Act Desk calendar with 18 days left on it Access by Design logo European Union flag

Finding the right partner to support you with the European Accessibility Act is not just about ticking a box. It is about choosing someone who will guide you through a process that affects every part of your online presence. There are many businesses offering accessibility services. Knowing the right questions to ask is key.

Do They Rely Only On Software?
Tools can be useful. They can help flag basic issues. However, they only detect a small number of the barriers real users face. Manual testing must always be included. Ask how this is done.

Do They Include Disabled Testers?
If accessibility is about inclusion, it must include disabled people from the start. Their feedback is not theoretical. It is based on lived experience. It is also essential for understanding whether your site is usable.

Can They Show Testimonials And Case Studies?
A good accessibility partner should be able to share real examples. What have other clients said about their services? What was improved? Was the outcome an accessible web design?

Do They Give Clear Prices And Explain What You Get?
No one likes hidden costs or vague deliverables. You should be told clearly what is included in your accessibility audit and how much it will cost.

Is Their Communication Easy To Understand?
Accessibility should not be full of jargon. Make sure they explain things simply and in plain English. You deserve clarity.

Have They Delivered Fully Accessible Websites?
Ask for proof. Whether they built a website from the ground up or helped fix one that was already live. You want to know they can actually deliver accessible web design.

Final Thought
The European Accessibility Act is now in place. The deadline is nearly here. These questions will help you avoid costly mistakes and choose the right partner.

If you would like real answers to these questions, we are ready to speak with you.

Book your free consultation today.

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