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Why Access For Web Matters More Than Ever  

on August 21, 2025 at 9:28am |Updated on August 21, 2025 at 4:29pm

Michelle, Piccia and Clive on the podcast discussing access for web and web accessibility features

Why Access For Web Matters More Than Ever

Access for web is not a passing trend. It is the foundation of digital inclusion, making sure that everyone, regardless of ability, can use websites with ease. In our recent podcast conversation with Michelle and Piccia, we explored how web accessibility features are not only a matter of compliance but also of respect, reputation, and responsibility.

The idea of access for web can be thought of in the same way as access to a physical building. Nobody would expect to walk into a new office block that had no lifts or ramps. Yet thousands of websites launch every day without the most basic web accessibility features. This mismatch leaves disabled people excluded and businesses exposed to risk.

Access For Web As A Foundation

One of the most powerful analogies shared in the podcast is that a website is like a virtual building. Physical spaces must pass building regulations before they open to the public. By contrast, anybody can launch a website without checks. The result is that many digital spaces are effectively closed off to those who rely on assistive technology.

Thinking of access for web in this way helps teams to realise why compliance matters. Just as ramps, automatic doors, and signage are essential in physical spaces, web accessibility features such as alt text, clear navigation, and contrast checking are non negotiable in digital spaces. They are not extras or nice to have options. They are part of the foundation.

Global Law

Another key part of the discussion was legislation. In the United States, the Americans with Disabilities Act has existed for decades, originally driven by the needs of returning veterans. It was not written for the internet, but it has since been extended to cover digital access.

In Europe, the picture is clearer. The European Accessibility Act is in force, requiring websites and digital services to meet WCAG standards. Just as GDPR reshaped global data protection, this law will have a worldwide impact. Access for web is not optional. Even companies outside Europe must comply if they want to serve European users.

What makes this change inevitable is the way that legislation spreads. GDPR took six years to filter through globally, but it created a level playing field for data protection. The same pattern is already starting with access for web. Businesses that prepare now will avoid disruption later.

What Does It Mean In Practice

The podcast touched on many everyday examples of how web accessibility features can make or break the experience of real users. A striking one was a colour scheme used in a global campaign. A red green background with sparkles might look dramatic to some, but to people with colour vision deficiencies it was unreadable.

This highlights the importance of testing. Simple web accessibility features like colour contrast, keyboard navigation, and alt text are not expensive. They are part of good design practice. Yet when ignored, they create instant exclusion.

Cookie banners are another example. Many banners are not accessible to screen readers, meaning that the very tool meant to protect privacy creates barriers. The irony is that these banners are often harder to navigate than the websites they sit on. Choosing accessibility first means thinking about whether compliance tools themselves block access for web.

Even chatbots were discussed. Most chatbot systems fail accessibility basics. Yet companies like Olark have proven that web accessibility features can be built into these tools. That is the mindset shift required: access for web is always possible when it is part of design from the start.

Access For Web And Accessibility Statements

One of the strongest takeaways from the podcast was the role of accessibility statements. These are the digital equivalent of a building notice. They explain where a site is accessible, where it is not, and what plans are in place to improve it.

The mistake many organisations make is publishing a meaningless statement. Some claim full compliance when basic testing shows otherwise. Others hide statements in PDFs that themselves are inaccessible. A compliant accessibility statement should be live on the website, easy to read, and honest about progress.

In our work at Access by Design, we always tell clients that access for web is a journey. No website is perfect, but an accessibility statement is proof that the journey has begun. It signals awareness, transparency, and willingness to act.

Access For Web Beyond Compliance

Access for web is not just about avoiding fines. It is about building trust, reputation, and loyalty. Inaccessible websites do not just exclude people, they lose customers. A recent survey showed that 95 percent of users had abandoned a purchase because they could not complete it due to barriers.

When businesses ignore access for web, they are not just risking legal action. They are shutting the door on real people. For a wheelchair user like Michelle, an inaccessible site feels the same as a physical step that blocks entry. For someone using a screen reader, poor web accessibility features can mean relying on others to read content aloud.

The real cost of inaccessibility is lost opportunity. Brands that commit to web accessibility features gain a wider audience and a stronger reputation. Those that do not will increasingly be seen as outdated.

It Is A Journey That No-one Regrets Taking

The most hopeful message from the podcast was that nobody who has started the journey towards access for web has ever regretted it. Once businesses take the first step, they see the value. They see customers staying longer, engagement rising, and reputations improving.

The journey begins with awareness, continues with testing, and grows through ongoing commitment. Web accessibility features such as clear headings, keyboard access, transcripts for media, and compliant colour use are just the start. Over time, accessibility becomes part of the design culture.

Our ethos at Access by Design has always been that accessibility and design go hand in hand. Access for web does not mean dull websites. It means beautiful, inclusive, and usable sites that everyone can enjoy.

Practical Steps For Access For Web

From the podcast and from years of experience, here are practical steps for any organisation:

1. Run an accessibility audit with real users as well as automated tools.

2. Publish an accessibility statement that is honest and transparent about where you are today.

3. Fix quick wins such as colour contrast, alt text, and logical heading structure.

4. Plan for remediation and create a roadmap for bigger changes.

5. Embed web accessibility features in every new design project.

6. Train your team so access for web becomes second nature.

Frequently Asked Questions About Access For Web

What Does Access For Web Actually Mean?

Access for web means ensuring that websites can be used by everyone, including people with disabilities. It is not limited to visual design. It covers navigation, structure, media, and interaction. When access for web is done well, it removes barriers and allows all users to complete tasks independently. It is a legal requirement in many regions and a moral responsibility everywhere.

Which Web Accessibility Features Make The Biggest Difference?

Some of the most important web accessibility features are simple but often overlooked. Colour contrast that meets WCAG ratios, descriptive alt text on images, headings in a logical order, keyboard-friendly navigation, and properly labelled form fields make a huge difference. Features like captions, transcripts, and error messages that are clear and accessible also improve the experience for everyone, not just disabled users.

Is An Accessibility Statement Really Necessary?

Yes. An accessibility statement is now expected in most legal frameworks. It shows that your organisation understands the issue and is taking steps to improve. Even if your site is not yet perfect, having a valid statement reduces risk. It sets out where you are compliant, where you fall short, and what your roadmap is for progress. Without one, it is obvious that no thought has been given to access for web.

Does Access For Web Improve Business Results?

Absolutely. When websites are inaccessible, users leave. Research shows that most disabled users have abandoned purchases because they could not complete them. By adding web accessibility features, you keep those customers. Accessible sites also perform better in search engines, attract positive brand attention, and avoid costly legal disputes. Access for web is not just compliance. It is good business practice.

How Do I Get Started With Access For Web?

The best way to begin is with an accessibility audit. This combines automated testing, expert review, and feedback from disabled users. It gives you a clear picture of where you stand and what needs attention first. From there, publish a valid accessibility statement, fix the quick wins such as colour contrast and headings, and set out a realistic roadmap. The important thing is to start. No organisation that has taken the first step into access for web has ever regretted it.

Conclusion: Why Access For Web Cannot Wait

Access for web is not a choice. It is a necessity. From legal requirements in Europe to the lived experience of millions of disabled users, the message is clear. Web accessibility features are not add ons. They are the doors, ramps, and signage of the digital world.

The conversation with Michelle and Piccia reminded us that this is not about perfection. It is about progress. It is about making a start and building momentum. No business that has committed to access for web has turned back. The journey may take time, but the benefits are lasting.

If you are ready to begin your journey, our team at Access by Design is here to help. We combine beautiful design with inclusive practice, ensuring that your digital presence is both compliant and welcoming.

Get in touch with us today to start your journey.

Internal links:

Accessibility Audit

Accessible Website Design

Website Design and Development

External links:

WCAG 2.2 Guidelines

Equalize Digital Guide

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