Lock Stock Inventories are a Independent Property Inventory Company based in West Sussex. They specialise in detailed bespoke property inventory, check-in, check-out and mid-term inspection reports for letting agents, estate agents, private landlords & relocation / property management companies. They cover Hampshire, West Sussex and Surrey and have build up an enviable reputation for efficiency and excellent customer service.
Their previous website was a static website which they were unable to update themselves. It was coded in XHTML 1.0 Transitional, which is an outdated method of coding. The Home Page alone contains 12 coding errors, 2 Accessibility Errors and had inaccessible navigation. The website was also not mobile friendly.
They were looking for a fresh new design as well as a revamped log and branding. As always with our clients, they were invited to fill in our questionnaires, which in turn generated a brief for our amazing designer Polly. As well as wanted a bespoke design, they were also after some bespoke functionality for their clients.
They loved both Polly’s logo and design and we set to work. With Property Inventories, there are usually at least 3 stages at which they are necessary: before a tenant moves in, mid-term and when the tenant moves out. It goes without saying that the inventories have to be extremely accurate and delivered promptly!
Previously, the company managed their clients through email and phone calls, which sometimes became quite complicated, especially as clients would often to call to change the date of an upcoming inspection or wishes to make a comment on it. They wanted to have a client portal which would allow their clients to see at a glance when their next inspection was due, to be able to download their inventories and even make comments .
The was a really interesting project to work on and we were able to provide a portal that would facilitate their requests. It was technically challenging, as we had to cater for the fact that some properties were owned by individuals, some were managed by agencies, some of those agencies had several staff, each with responsibility for different properties and so on. We were able to create a system that is flexible enough to cater for all of their needs and the company are slowly rolling it out to their clients.
Access by Design. If you are looking for bespoke web design, Chichester, talk to us on 01243 776399 today!